by Kayleigh | May 29, 2026 | Business, Emotional Intelligence, Mental health, Wellbeing
Why Do People Find It Hard Asking for Feedback? I was recently at a networking event where a group of us found ourselves talking about feedback, testimonials, and the role social proof plays in business growth. It was an interesting conversation because almost...
by Kayleigh | May 20, 2026 | Business, Emotional Intelligence, Mental health, Wellbeing
What Emotional Intelligence and Personal Training Have in Common A couple of weeks ago, I attended an Athena networking event and found myself having a really interesting conversation with a lady, Bex Porter, who works as a personal trainer from her home studio. At...
by Kayleigh | Feb 2, 2026 | Business, Emotional Intelligence
Emotional Intelligence Is Learnable: Even When It’s Uncomfortable In a recent workshop on emotions in the workplace, culture, climate, and engagement I presented, a familiar challenge surfaced. We were talking about emotional intelligence (EQ) as a learnable skill...
by Kayleigh | Oct 6, 2025 | Business, Emotional Intelligence, Mentoring
How To Deliver Constructive Criticism It goes without saying, as a leader, you’ll need to deliver criticism. It’s inevitable. The way you do it, though, makes all the difference. Go in all guns blazing, and you risk turning people right off, or worse, lighting their...
by Kayleigh | Jun 26, 2025 | Business
A Good Process Isn’t Always the Right One For Everyone We’re big fans of processes. They help us stay organised, thorough, and deliver what we say we’re going to deliver, on time and to a high standard. Over the years, we’ve fine-tuned how we onboard clients—there’s a...