Welcome to Flo Right Business Solutions

Business & Communication Solutions

 

We support small businesses, entrepreneurs and value-led organisations with the practical realities of running a business, including HR and people support, business mentoring and consulting, and communication solutions, while keeping people, relationships and wellbeing firmly at the centre.

Based in Andover, Hampshire, we work with clients across the UK and internationally, supporting businesses globally through online delivery, and in person where it adds real value. Our work is grounded in real-world experience, compliant and commercially sound, and always delivered with compassion, clarity and accountability. We believe these things belong together, not in opposition of one another.

Because businesses don’t succeed on strategy alone. They succeed when people feel supported and safe, communicate well, and know where they’re heading, and when decisions are made with both fairness and commercial awareness in mind.

Business & communication solutions delivered in the real world.

If you’re here, you’re already thinking about your business differently. You’re not looking for a quick fix.

You value compliant, emotionally intelligent and practical support to protect your business and the people within it.

Business Support,<br />
Business Admin

Welcome!

Hi, I’m Kayleigh

I’m the Founder of Flo Right. We support small businesses at the point where business decisions, people and communication all collide. Our work brings together practical business solutions with emotionally intelligent communication, helping businesses run effectively while maintaining healthy relationships and clear standards.

I’m trained in communication frameworks including Compassionate Accountability®, Emotional Assertiveness and DISC profiling, and I’m an accredited business mentor with the International Authority for Professional Coaching & Mentoring (IAPC&M). These tools shape how we work, not as theory, but as practical, real-world support.

At the heart of everything we do is a belief that businesses work best when people feel safe, respected, supported and accountable. We’re deeply values-driven, with trust, respect, compassion, support, passion and accountability guiding both how we work and who we work with.

Alongside my team, we provide compliant, commercially sound and emotionally intelligent support that helps business owners manage risk thoughtfully, communicate effectively and make decisions with confidence, protecting both the business and the people within it, without losing themselves or their values in the process.

Supporting you and your business

What’s the mission?

Our mission is to support small businesses by bringing together strong business foundations and emotional intelligence, helping owners build businesses that work effectively and feel right to run.

We are deeply passionate about sharing practical emotional intelligence and communication skills, because these are foundational life skills that are rarely taught, yet transformative when applied in the workplace.

We believe that kindness and compliance can coexist, that accountability doesn’t need to be harsh, and that healthy communication is the backbone of sustainable success. When people communicate well, trust grows. When trust exists, conflict can be handled constructively. And when conflict is handled well, risks are reduced and relationships strengthen.

Our work goes beyond business. It’s about building healthier teams, communities and working relationships that are cooperative, respectful and mutually beneficial, improving wellbeing and productivity at the same time.

Business Support,<br />
Business Admin

I have been working with Kayleigh now for over two years, contracting her services as a part-time office manager through her company Flo Right Business Solutions.

Kayleigh has added value to my business, by very efficiently organising and structuring all my back-office work. She has especially transformed my media presence, ensuring quality, regular posts on social media, as well as assisting in the management of my website.

She now heads a team of specialists working together as a marketing team, including an IT specialist and a marketing specialist.  Her self-starting capacity has allowed me to concentrate on other more strategic matters, as well as freeing my time to write books and articles.

She has found financially viable, practical solutions to issue of marketing, sales and promotions as well as going the extra mile and introducing me to other entrepreneurs with a view to broadening my network of connection. Working with Kayleigh as a contractor feels more like having a full-time employee. She is available, flexible, creative, and above all loyal. She consistently produces work of high quality and always well inside of agreed deadlines.

Kayleigh is a consummate professional and I would have no hesitation in commending her to any organisation in need of her considerable range of skills.

 

John Parr (MSc)

Founder of TEAM Emotion

I had been on the hunt for a “networker” the best part of 14 months prior to meeting Kayleigh.


I have had 3 or 4 different people try out the position but they did not seem to take on board the passion in which I hold for my industry and treated it more as a sales role rather than a networking role.

When I initially met Kayleigh we had a good chat about expectations and how we could collaborate well together, and I knew from the get go, Kayleigh networks the right way and was exactly what i was looking for.

Kayleigh has an infectious attitude towards helping people which is so aligned with how I want to operate, in fact its the only way i want to operate. I know the challenges of my industry being part of it for 10 years+, and I made Kayleigh aware of this from the start.

Kayleigh has adapted her ways of working and has really taken on board everything my service has to offer, but the most unique part of this is she is able to present it in a manner as if she has done it all her life. I think this is due to how enthusiastic Kayleigh is about helping people, and that in a nutshell is what my industry can do, it provides peace of mind and helps people in their hardest of times.

Kayleigh has really taken the time to understand my service and this is reflected upon feedback I’ve received from individuals who have seen Kayleigh present at a 10 minute speaker slot. “She highlighted the seriousness of the industry but also brought humour to the table, but also provoked thought which made me feel I should think about being “protected” is just one of the points that stood out for me.”

If you are looking for someone to apply themselves, elevate and understand your service and to treat it like it was their own, then Kayleigh is the person to speak with.

We are now nearing 7 months together, and I believe we have not even touched the sides on the potential in which Kayleigh can bring to the protection industry.

Thanks for your efforts, and here’s to the protecting the UK together!

 

Shaun Payne

Director at 3 Pillars Financial Planning

I am growing a social media business based on organic empathy marketing.

My business is stuck because I don’t have enough time to do the things I’m good at. I’m stuck trying to do the things I’m not good at.

What I need is a VA. A VA who is patient and can think outside the box. A VA can do the work I need her to do and trouble shoot, so our work processes work smoother.

I need a punctual, reliable professional VA. But that’s what all VA’s do right?

Well no, along the way I’ve discovered there is a range of VA’s who all have a different interpretation of their role.

The clue is in the name…Flo Right is what I need my business to do and since I started working with Kayleigh I have saved time, been able to take on more clients and make money.

Most importantly I’ve been able to go on holiday knowing that I have a safe pair of hands to leave my business in.

I’ve started expanding again secure that I have a VA who will make sure it all works smoothly. My business goes right thanks to Flo Right.

Highly recommended.

 

Catherine Randle

CEO of Kereru Media

Kayleigh is a delight to work with. She really understands the steps to setting up & running a business and where she can add value and support. Her friendly and approachable manner, her can do attitude and her sound business acumen mean I have no hesitation in recommending her – if you need support she is a real asset to have!

 

Clare Eason

Good for Business

Kayleigh has been a great support to me and my business. She is flexible, capable and fun to work with. I highly recommend her.

 

Ana Paula Nacif

Quantum Leap Coaching & Consultancy

Next Element sought out services from Kayleigh after noticing her work for a colleague of ours, John Parr. We were impressed by the quality, consistency, and brand coherence of her social media.

We hired Kayleigh in 2024 and she has been our social media strategist since then. Her role has steadily increased as we recognize her broad competence and dependability. Currently, she plans and executes multiple posts per week on various social channels, coordinates our bi-weekly newsletter, produces a range of design work, manages promotion of our podcast, and works closely with our head of marketing to execute our overall brand strategy.

I have been thrilled with Kayleigh’s competence, but even more with her dedication, consistency, conscientious approach, and simply being a joy to work with. While the ROI of social media is difficult to measure, Kayleigh has been diligent about tracking all the relevant metrics. We have seen a significant uptick in engagement on our social channels.

 

Nate Regier

Co-Founder, Next Element Consulting LLP

Kayleigh kindly came to our Team mums support group to offer her expertise on “The power of emotional intelligence.” She was incredibly approachable, open, kind and extremely easy to talk to.

It was a fantastic, inspirational and empowering talk, full of very useful and incredible information. I personally learned so much! It was also well thought out in planning with everyone being well accommodated and taken care of, presented with their own booklets which they were allowed to take home, full of all the information they need.

Kayleigh also offered further 1:1 support for the women too. Kayleigh enjoys coming to the group whenever she is free and very much enjoys the friendships she has developed.

 

Vicky Randell

Founder Team Mums Andover

Over the past two years, I have had the privilege of working closely with Kayleigh on a variety of website development projects. Her meticulous attention to detail and exceptional project management skills have been consistently impressive.

 

Kayleigh excels at managing projects with intricate details, ensuring that every aspect is thoroughly planned and executed to the highest standard. Her ability to handle challenges with a perfect balance of care and assertiveness makes her an outstanding leader and collaborator. She consistently stands her ground when needed, always prioritising the project’s success while maintaining a positive and professional demeanour.

 

One of Kayleigh’s most remarkable qualities is her unwavering reliability. I can trust her implicitly with any task or challenge that arises. She is approachable and always willing to listen, making me feel valued as a partner in every project we undertake. Her dedication and commitment to excellence have made her a firm favourite not only within our organisation but also among external partners.

 

I wholeheartedly recommend her and believe she will continue to achieve great success and inspire others in the business community.

 

Rebecca Mattock

Website Developer, E2TS

Kayleigh offers exemplary services as she always delivers and goes above and beyond. The results are always better than you ever imagined. She has stepped in for urgent business assignments and working with her is an absolute pleasure. Along with her busy practice, she always makes time for those less fortunate than her supporting the Andover Community Centre with Job Club.

As I suffer from ADHD and dyslexia Kayleigh has supported me and delivered absolutely wonderful results.

 

Annie Thomson

The Reset Sanctuary

We were looking for support for our digital marketing efforts and inquired with Kayleigh Bishop and Flo Right Business Solutions because we had seen her great work with a colleague. Since we’ve been using her services, we’ve seen an impressive increase in our statistics. Perhaps more importantly we now have a unified, strategic and consistently branded approach to our digital marketing strategy.

 

In a recent campaign for a webinar series we achieved 60% attendance from registrations, which is much higher than what we’ve experienced previously. Plus, we booked business immediately! We are so grateful for Kayleigh and her team. She very quickly understood our business and core approach and her work allows us to spend more time on other business priorities.

 

Aaron Chappell Deckert

Co-Founder, Next Element Consulting LLP

Kayleigh supports me when I need help or cover with my clients. She is accommodating, reliable, thorough, and goes above and beyond for my clients so I can only imagine she does for her own clients too!

Kayleigh’s knowledge of business processes and HR in particular is superb, and I am happy to recommend her services to my clients and anyone looking for support with their business.

 

Kate Vayle

Virtual Assistant

I recently started a flooring company and after a day’s work social media was the least of my worries, despite being an important part of the business. Kayleigh has given my business a presence in social media that has made my company look and feel so much cleaner and more professional. Kayleigh is highly creative and kept in constant communication whilst giving ideas and advice on how to help my business grow. Kayleigh made me feel that my business and my queries were a priority to her as much as they were to me.

Will definitely use Kayleigh’s services again and would highly recommend.

 

Robbie Chappe 

HR Flooring

HR & PEOPLE SUPPORT

Practical, compliant HR support that protects both your business and the people within it. From fractional HR and people processes to templates and one-off support, we help you manage risk fairly, confidently and with emotional intelligence at the core.

BUSINESS MENTORING & CONSULTING

Trusted, independent support for business owners navigating growth, people challenges and decision-making. We offer clear thinking, perspective and guidance, helping you move forward with confidence and without carrying everything alone.

COMMUNICATION SOLUTIONS

Workshops, training and mentoring that develop emotionally intelligent communication in individuals and teams. Using tools such as DISC, emotional intelligence frameworks and real-world application, we help people communicate clearly, build trust and handle conflict constructively.

Ready to build healthier ways of working?

Get in touch

If you’d like to explore working together, the best place to start is a conversation.

You’re welcome to call or email to talk through what you’re looking for and see whether Flo Right is the right fit for you.

From there, we can decide together whether it makes sense to book a Zoom call and what support would be most helpful.