Welcome to Flo Right Business Solutions

Business & Communication Solutions

 

Welcome to Flo Right Business Solutions

Business & Communication Solutions

At Flo Right, relationships matter. How we communicate, how we handle pressure, how safe people feel to speak honestly, how we respond to conflict, stress and change…these things shape businesses far more than many people realise.

Behind almost every business challenge, there are humans trying to navigate emotions, expectations, communication styles, pressure and relationships whilst still attempting to perform professionally.

That’s why Flo Right was built differently.

We support small businesses, entrepreneurs and value-led organisations with business mentoring, HR and people support, communication development and emotional intelligence through our Flo Right EQ™ approach.

Flo Right EQ™ was created from both lived experience and professional learning. It’s a practical, human approach to emotional intelligence that helps people better understand themselves, communicate more effectively and build healthier ways of working and leading.

Because emotional intelligence isn’t just about being “nice”. It’s about understanding behaviour, communication, emotional regulation, psychological safety and the impact people have on one another every single day.

We work particularly well with businesses and individuals who are tired of surface-level support and overly corporate approaches. Many of the people we support are deeply caring, emotionally driven, neurospicey or carrying pressures that quietly affect the way they work and lead.

Our role is to help bring more clarity, healthier communication, stronger relationships and practical support into the businesses we work with, whilst still keeping things commercially aware, realistic and grounded.

Based in Andover, Hampshire, we support clients across the UK and internationally, both online and in person.

At the heart of Flo Right is a simple belief:

Businesses work better when people do.

Business & communication solutions delivered in the real world.

If you’re here, you’re already thinking about your business differently. You’re not looking for a quick fix.

You value emotionally intelligent and practical support to protect your business and the people within it.

Business Support, Business Admin

Welcome!

Hi, I’m Kayleigh

I’m Kayleigh Bishop, founder of Flo Right Business Solutions and the creator of Flo Right EQ™, our practical, real-world approach to emotional intelligence and communication.

I’m trained in communication frameworks including Compassionate Accountability®, The Emotional Assertiveness Model® and DISC profiling, and I’m an accredited business mentor with the International Authority for Professional Coaching & Mentoring (IAPC&M). These frameworks inform my experience and perspective, and influence how I approach communication, mentoring and development, always applied practically and thoughtfully in real-world situations, with real people..

At the heart of everything I do is a belief that businesses work best when people feel safe, respected and supported, while being held accountable. My business is deeply values-driven, with trust, respect, connection, integrity, compassion and accountability guiding both how we work and who we work with.

Supporting you and your business

What’s the mission?

To bring strong business foundations and emotional intelligence together, embedding emotional intelligence into the fabric of modern business through the Flo Right EQ™ approach.

We support small, value-led organisations at the point where people, decisions and business realities collide, combining strategic structure with human insight so businesses can perform powerfully without sacrificing wellbeing or relationships.

Because healthier people build healthier businesses.

By strengthening emotional capability alongside operational clarity, we help reduce unnecessary stress, protect mental and physical health, and create workplaces where both performance and people thrive.

Business Support, Business Admin
Business Support, Business Admin

Supporting you and your business

What’s the mission?

Our mission is to support small businesses by bringing together strong business foundations and emotional intelligence, helping owners build businesses that work effectively and feel right to run.

We are deeply passionate about sharing practical emotional intelligence and communication skills, because these are foundational life skills that are rarely taught, yet transformative when applied in the workplace.

We believe that kindness and compliance can coexist, that accountability doesn’t need to be harsh, and that healthy communication is the backbone of sustainable success. When people communicate well, trust grows. When trust exists, conflict can be handled constructively. And when conflict is handled well, risks are reduced and relationships strengthen.

Our work goes beyond business. It’s about building healthier teams, communities and working relationships that are cooperative, respectful and mutually beneficial, improving wellbeing and productivity at the same time.

We have used Kayleigh for helping create our business model and future projections and planning. Kayleigh has also assisted us in creating staff contracts and company handbooks. Kayleigh is approachable, realistic, knowledgeable and completely approachable. Kayleigh has made a real impact on our processes and how we manage our business potential. We would not hesitate in recommending her and her business for HR and consulting assistance.

 

Kathy Hams

Kathy Hams Bookkeeping & Accountancy Services Ltd

Marketing your business is a key area but very hard to do.  Kayleigh produced a clear logical marketing strategy appropriate to my business which was easy to follow and was always on hand to provide additional guidance and updates when required.  Highly recommended.

 

Andrew Davies 

Davies Estate Planning

Kayleigh has been incredible to work with. She takes the stress out of HR by making everything feel clear, manageable and aligned with our values.

What really stands out is her ability to combine professionalism with genuine care, she doesn’t just advise, she really understands the people behind the business. Thanks to her support, we feel more confident, organised and supported in how we run things day to day.

Her emotional intelligence training session with our team was brilliant, really engaging and full of practical takeaways we’ve been able to use straight away. It’s made a noticeable difference in how we communicate day to day.

 

Rebecca Mattock

E2TS IT Services

Kayleigh has added significant value to my business over the past two years, particularly in transforming our marketing, communications and brand presence.

She has brought structure, consistency and direction to our marketing, overseeing our social media and website presence while building and managing a team of specialists to deliver across different areas.

Her ability to take ownership, identify practical and financially viable solutions, and bring the right people together has allowed me to focus on more strategic priorities, including writing books and articles and developing the business.

Kayleigh is proactive, creative, flexible and extremely reliable. Working with her as a contractor feels like having a highly committed member of the team who genuinely understands the business.

I would have no hesitation in recommending Kayleigh and the considerable range of skills she brings.

 

Professor John Parr

PSDCI

We were looking for support for our digital marketing efforts and inquired with Kayleigh at Flo Right Business Solutions because we had seen her great work with a colleague. Since we’ve been using her services, we’ve seen an impressive increase in our statistics. Perhaps more importantly we now have a unified, strategic and consistently branded approach to our digital marketing strategy.

 In a recent campaign for a webinar series we achieved 60% attendance from registrations, which is much higher than what we’ve experienced previously. Plus, we booked business immediately! We are so grateful for Kayleigh and her team. She very quickly understood our business and core approach and her work allows us to spend more time on other business priorities.

 

Aaron Chappell Deckert

Co-founder Next Element Consulting LLP

Kayleigh is a delight to work with. She really understands the steps to setting up & running a business and where she can add value and support. Her friendly and approachable manner, her can do attitude and her sound business acumen mean I have no hesitation in recommending her as a business mentor – if you need support she is a real asset to have!

 

Clare Eason

Good for You Coaching

Kayleigh has an exceptional ability to understand a service, its purpose and its audience, and then communicate it in a way that feels authentic, engaging and relevant.

She took the time to really understand my industry, the challenges we face and, importantly, the passion and values behind what we do. She was then able to translate that into clear, relatable communication that connected with people, whether networking, presenting or representing the business.

What particularly impressed me was her ability to communicate a serious and sensitive subject in a way that provoked thought, built trust and encouraged people to consider their own circumstances without making it feel like a sales pitch.

Kayleigh represents the business as though it were her own. If you need someone who can understand your message, connect with your audience and communicate what you do with genuine purpose, I highly recommend her.

 

Shaun Payne

3 Pillars Financial Planning

Kayleigh came to our Team Mums support group to offer her expertise on “The power of Emotional Intelligence.” She was incredibly approachable, open, kind and extremely easy to talk to. It was a fantastic, inspirational and empowering talk, full of very useful and incredible information. I personally learned so much! It was also well thought out in planning with everyone being well accommodated and taken care of, presented with their own booklets, which they were allowed to take home, full of all the information they need. Kayleigh also offered further 1:1 support for the women too. Kayleigh enjoys coming to the group whenever she is free and very much enjoys the friendships she has developed.

 

Vicky Randell

Team Mums Andover

Kayleigh has been a great support to my business. She is flexible, capable and fun to work with. I highly recommend her.

 

Ana Paula Nacif

Quantum Leap Consulting 

Kayleigh has been instrumental in helping me develop a brand and message that truly reflects who I am as a holistic healing therapist and the work I offer.

She has a real ability to listen, understand what you are trying to communicate and turn those ideas into clear, professional and authentic messaging that connects with the right audience. Her creativity and understanding of branding have helped me present my practice in a way that feels both credible and aligned with my values.

As someone with ADHD and dyslexia, I particularly value Kayleigh’s ability to adapt the way she communicates and works with me. She helps me take ideas that can sometimes feel difficult to organise or articulate and turn them into something clear and meaningful.

Kayleigh consistently goes above and beyond, and I would highly recommend her to anyone looking for support with their brand, messaging and communications

 

Annie Thompson

The Deep Sleep Reset

 

I have been working with Kayleigh now for over two years, contracting her services as a part-time office manager through her company Flo Right Business Solutions.

Kayleigh has added value to my business, by very efficiently organising and structuring all my back-office work. She has especially transformed my media presence, ensuring quality, regular posts on social media, as well as assisting in the management of my website.

She now heads a team of specialists working together as a marketing team, including an IT specialist and a marketing specialist.  Her self-starting capacity has allowed me to concentrate on other more strategic matters, as well as freeing my time to write books and articles.

She has found financially viable, practical solutions to issue of marketing, sales and promotions as well as going the extra mile and introducing me to other entrepreneurs with a view to broadening my network of connection. Working with Kayleigh as a contractor feels more like having a full-time employee. She is available, flexible, creative, and above all loyal. She consistently produces work of high quality and always well inside of agreed deadlines.

Kayleigh is a consummate professional and I would have no hesitation in commending her to any organisation in need of her considerable range of skills.

 

John Parr (MSc)

Founder of TEAM Emotion

I had been on the hunt for a “networker” the best part of 14 months prior to meeting Kayleigh.


I have had 3 or 4 different people try out the position but they did not seem to take on board the passion in which I hold for my industry and treated it more as a sales role rather than a networking role.

When I initially met Kayleigh we had a good chat about expectations and how we could collaborate well together, and I knew from the get go, Kayleigh networks the right way and was exactly what i was looking for.

Kayleigh has an infectious attitude towards helping people which is so aligned with how I want to operate, in fact its the only way i want to operate. I know the challenges of my industry being part of it for 10 years+, and I made Kayleigh aware of this from the start.

Kayleigh has adapted her ways of working and has really taken on board everything my service has to offer, but the most unique part of this is she is able to present it in a manner as if she has done it all her life. I think this is due to how enthusiastic Kayleigh is about helping people, and that in a nutshell is what my industry can do, it provides peace of mind and helps people in their hardest of times.

Kayleigh has really taken the time to understand my service and this is reflected upon feedback I’ve received from individuals who have seen Kayleigh present at a 10 minute speaker slot. “She highlighted the seriousness of the industry but also brought humour to the table, but also provoked thought which made me feel I should think about being “protected” is just one of the points that stood out for me.”

If you are looking for someone to apply themselves, elevate and understand your service and to treat it like it was their own, then Kayleigh is the person to speak with.

We are now nearing 7 months together, and I believe we have not even touched the sides on the potential in which Kayleigh can bring to the protection industry.

Thanks for your efforts, and here’s to the protecting the UK together!

 

Shaun Payne

Director at 3 Pillars Financial Planning

I am growing a social media business based on organic empathy marketing.

My business is stuck because I don’t have enough time to do the things I’m good at. I’m stuck trying to do the things I’m not good at.

What I need is a VA. A VA who is patient and can think outside the box. A VA can do the work I need her to do and trouble shoot, so our work processes work smoother.

I need a punctual, reliable professional VA. But that’s what all VA’s do right?

Well no, along the way I’ve discovered there is a range of VA’s who all have a different interpretation of their role.

The clue is in the name…Flo Right is what I need my business to do and since I started working with Kayleigh I have saved time, been able to take on more clients and make money.

Most importantly I’ve been able to go on holiday knowing that I have a safe pair of hands to leave my business in.

I’ve started expanding again secure that I have a VA who will make sure it all works smoothly. My business goes right thanks to Flo Right.

Highly recommended.

 

Catherine Randle

CEO of Kereru Media

Kayleigh is a delight to work with. She really understands the steps to setting up & running a business and where she can add value and support. Her friendly and approachable manner, her can do attitude and her sound business acumen mean I have no hesitation in recommending her – if you need support she is a real asset to have!

 

Clare Eason

Good for Business

Kayleigh has been a great support to me and my business. She is flexible, capable and fun to work with. I highly recommend her.

 

Ana Paula Nacif

Quantum Leap Coaching & Consultancy

Next Element sought out services from Kayleigh after noticing her work for a colleague of ours, John Parr. We were impressed by the quality, consistency, and brand coherence of her social media.

We hired Kayleigh in 2024 and she has been our social media strategist since then. Her role has steadily increased as we recognize her broad competence and dependability. Currently, she plans and executes multiple posts per week on various social channels, coordinates our bi-weekly newsletter, produces a range of design work, manages promotion of our podcast, and works closely with our head of marketing to execute our overall brand strategy.

I have been thrilled with Kayleigh’s competence, but even more with her dedication, consistency, conscientious approach, and simply being a joy to work with. While the ROI of social media is difficult to measure, Kayleigh has been diligent about tracking all the relevant metrics. We have seen a significant uptick in engagement on our social channels.

 

Nate Regier

Co-Founder, Next Element Consulting LLP

Kayleigh kindly came to our Team mums support group to offer her expertise on “The power of emotional intelligence.” She was incredibly approachable, open, kind and extremely easy to talk to.

It was a fantastic, inspirational and empowering talk, full of very useful and incredible information. I personally learned so much! It was also well thought out in planning with everyone being well accommodated and taken care of, presented with their own booklets which they were allowed to take home, full of all the information they need.

Kayleigh also offered further 1:1 support for the women too. Kayleigh enjoys coming to the group whenever she is free and very much enjoys the friendships she has developed.

 

Vicky Randell

Founder Team Mums Andover

Over the past two years, I have had the privilege of working closely with Kayleigh on a variety of website development projects. Her meticulous attention to detail and exceptional project management skills have been consistently impressive.

 

Kayleigh excels at managing projects with intricate details, ensuring that every aspect is thoroughly planned and executed to the highest standard. Her ability to handle challenges with a perfect balance of care and assertiveness makes her an outstanding leader and collaborator. She consistently stands her ground when needed, always prioritising the project’s success while maintaining a positive and professional demeanour.

 

One of Kayleigh’s most remarkable qualities is her unwavering reliability. I can trust her implicitly with any task or challenge that arises. She is approachable and always willing to listen, making me feel valued as a partner in every project we undertake. Her dedication and commitment to excellence have made her a firm favourite not only within our organisation but also among external partners.

 

I wholeheartedly recommend her and believe she will continue to achieve great success and inspire others in the business community.

 

Rebecca Mattock

Website Developer, E2TS

Kayleigh offers exemplary services as she always delivers and goes above and beyond. The results are always better than you ever imagined. She has stepped in for urgent business assignments and working with her is an absolute pleasure. Along with her busy practice, she always makes time for those less fortunate than her supporting the Andover Community Centre with Job Club.

As I suffer from ADHD and dyslexia Kayleigh has supported me and delivered absolutely wonderful results.

 

Annie Thomson

The Reset Sanctuary

We were looking for support for our digital marketing efforts and inquired with Kayleigh Bishop and Flo Right Business Solutions because we had seen her great work with a colleague. Since we’ve been using her services, we’ve seen an impressive increase in our statistics. Perhaps more importantly we now have a unified, strategic and consistently branded approach to our digital marketing strategy.

 

In a recent campaign for a webinar series we achieved 60% attendance from registrations, which is much higher than what we’ve experienced previously. Plus, we booked business immediately! We are so grateful for Kayleigh and her team. She very quickly understood our business and core approach and her work allows us to spend more time on other business priorities.

 

Aaron Chappell Deckert

Co-Founder, Next Element Consulting LLP

Kayleigh supports me when I need help or cover with my clients. She is accommodating, reliable, thorough, and goes above and beyond for my clients so I can only imagine she does for her own clients too!

Kayleigh’s knowledge of business processes and HR in particular is superb, and I am happy to recommend her services to my clients and anyone looking for support with their business.

 

Kate Vayle

Virtual Assistant

I recently started a flooring company and after a day’s work social media was the least of my worries, despite being an important part of the business. Kayleigh has given my business a presence in social media that has made my company look and feel so much cleaner and more professional. Kayleigh is highly creative and kept in constant communication whilst giving ideas and advice on how to help my business grow. Kayleigh made me feel that my business and my queries were a priority to her as much as they were to me.

Will definitely use Kayleigh’s services again and would highly recommend.

 

Robbie Chappe 

HR Flooring

HR & PEOPLE SUPPORT

Practical, compliant HR support that protects both your business and the people within it. From fractional HR and people processes to templates and one-off support, we help you manage risk fairly, confidently and with emotional intelligence at the core.

BUSINESS MENTORING & CONSULTING

Trusted, independent support for business owners navigating growth, people challenges and decision-making. We offer clear thinking, perspective and guidance, helping you move forward with confidence and without carrying everything alone.

COMMUNICATION SOLUTIONS

Workshops, training and mentoring that develop emotionally intelligent communication in individuals and teams, underpinned by Flo Right EQ™. Using tools such as DISC, emotional intelligence frameworks and real-world application, we help people communicate clearly, build trust and handle conflict constructively.

HR & PEOPLE SUPPORT

Practical, compliant HR support that protects both your business and the people within it. From fractional HR and people processes to templates and one-off support, we help you manage risk fairly, confidently and with emotional intelligence at the core.

BUSINESS MENTORING & CONSULTING

Trusted, independent support for business owners navigating growth, people challenges and decision-making. We offer clear thinking, perspective and guidance, helping you move forward with confidence and without carrying everything alone.

COMMUNICATION SOLUTIONS

Workshops, training and mentoring that develop emotionally intelligent communication in individuals and teams, underpinned by Flo Right EQ™. Using tools such as DISC, emotional intelligence frameworks and real-world application, we help people communicate clearly, build trust and handle conflict constructively.

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Get in touch

If you’d like to explore working together, the best place to start is a conversation.

You’re welcome to call or email to talk through what you’re looking for and see whether Flo Right is the right fit for you.

From there, we can decide together whether it makes sense to book a Zoom call and what support would be most helpful.