Emotional intelligence isn’t a trend. It’s a core human capability, yet most professionals were never formally taught how to understand behaviour, manage emotional responses, or communicate effectively under pressure.

In business, strategy rarely fails on paper.
More often, relationships break down.

Poor communication creates unhealthy conflict.
Unmanaged conflict increases risk.
Risk affects culture, wellbeing, reputation and cost.

Flo Right EQ™ was developed to close that gap.

This practical framework equips leaders and professionals with the skills to understand behaviour, communicate responsibly, and build strong, resilient working relationships in modern, high-pressure environments.

Because when emotional intelligence is present, businesses don’t just perform better, they become healthier places to work.

What You Will Learn

The Flo Right EQ™ Certification Programme develops the core behavioural capabilities that shape how we lead, communicate and make decisions.

Participants learn to:

• Build deeper emotional awareness and behavioural insight
• Take ownership of reactions and responses under pressure
• Communicate with clarity, boundaries and confidence
• Strengthen trust and connection in professional relationships
• Maintain composure and stability in complex situations

This is not motivational inspiration or surface-level EQ training.

Flo Right EQ™ is structured behavioural development with clear commercial relevance, designed to reduce relational risk and strengthen leadership capability.

The Five Pillars of Flo Right EQ™

The programme is built around five core capabilities:

Awareness
Understanding emotional triggers, behavioural patterns and the role emotions play in workplace dynamics.

Ownership
Taking responsibility for emotional and behavioural responses rather than reacting from blame, avoidance or defensiveness.

Expression
Communicating clearly, assertively and responsibly without aggression or withdrawal.

Connection
Building psychologically safe relationships that support trust, accountability and cooperation.

Stability
Maintaining composure and clarity when navigating pressure, conflict or difficult decisions.

Together, these capabilities create the relational foundation that protects culture, credibility and performance.

Who This Programme Is For

This certification is ideal for:

• Business owners navigating people complexity
• Leaders and managers responsible for teams
• HR professionals seeking practical behavioural tools
• Coaches, consultants and mentors
• Professionals operating in high-pressure environments

If you lead or influence others, this work matters.

Programme Format

The Flo Right EQ™ Certification Programme includes:

DISC Behavioural Profiling
Participants complete a behavioural profile prior to the programme.

1:1 Behavioural Feedback Session
Each participant receives a personalised feedback session exploring communication style, pressure patterns and behavioural blind spots.

Two-Day In-Person Training Experience

During the programme you will explore:

• Emotional patterns and behavioural triggers
• Emotional assertiveness and responsibility
• Healthy communication and boundary setting
• Trust, attachment and professional relationships
• Regulating emotional responses under pressure

Participants leave with practical tools they can immediately apply in leadership, communication and decision-making.

Event Details

📅 June 25–26
📍 Milford Hall Hotel, Salisbury

Two full training days including:

• All training materials and workbooks
• Lunch and refreshments
• DISC behavioural profile
• 1:1 behavioural feedback session
• Flo Right EQ™ Certification upon completion

Spaces are intentionally limited to maintain learning quality and meaningful discussion.

Payment plans are available.

Led by Kayleigh Bishop

Kayleigh Bishop is an HR and Emotional Intelligence Specialist and Accredited Business Mentor.

She works with organisations navigating the intersection of people, communication and commercial performance, helping leaders develop the behavioural capability required to operate effectively in modern workplaces.

Secure Your Place

Spaces are limited.

Register now to join the next Flo Right EQ™ Certification Programme and develop the capability to lead, communicate and navigate relationships with clarity and confidence.